Terms of Service
Last updated: 2026-11-01
These Terms of Service apply when you visit or purchase from Frost Buddy| Drinkware Like NoOne Else |Faith, Family, Community through this online store.
Use of This Store
By using this store, you agree to follow these terms and all applicable laws. You may not use our products, services, or website for unlawful, abusive, or unauthorized purposes.
Product Information
We try to display product descriptions, prices, availability, and images accurately. However, errors may occur. We reserve the right to correct errors, update information, or cancel orders when required.
Orders and Payment
Submitting an order does not guarantee acceptance. We may review, refuse, or cancel an order if payment cannot be verified, product information is incorrect, or fraud prevention checks require it.
Shipping, Returns, and Refunds
Shipping, return, and refund rules are described in our Shipping Policy and Return & Refund Policy. Those policies are part of these Terms of Service.
Account and Contact Information
You agree to provide current and accurate order, contact, and shipping information. If you need help with an order, contact us at lenaegotu@gmail.com.
Limitation of Liability
To the maximum extent permitted by law, we are not responsible for indirect, incidental, or consequential losses related to your use of this store or products purchased from it.
Changes to These Terms
We may update these terms from time to time. The updated version will be posted on this page with a revised date.
Contact
If you have questions about these terms, please contact us at lenaegotu@gmail.com.
Store-Specific Conditions
- Orders remain dependent on item availability and order price validation.
- Orders Every order submitted through this website requires our final confirmation.
- We retain the right to decline, restrict, void, or postpone any transaction for reason, including pricing discrepancies, stock limitations, payment verification delays, or fraud prevention.
- Order processing typically takes 1 to 3 business days.
- Estimated delivery times range between 7 and 12 business days.
- Applicable shipping fees are computed and presented during checkout.
- Returns and Refunds Customers may submit a return request within 14 calendar days following delivery.
- To qualify for a return, products must remain unused, preserved in their initial state, and contained within their original packaging.
- Return delivery costs must be covered by the buyer, unless the delivered product arrives damaged, faulty, or incorrect.
- Please reach out to our support team via email for return guidance.
- Refunds are processed within 5 to 10 business days after receiving and verifying the returned items.
- Reimbursed funds will be credited via your initial payment gateway.
- Order Cancellations Order cancellation requests may be submitted within 24 hours of purchase.
- Once this window closes, fulfillment processing may have commenced, making cancellation unavailable.
- Ownership of Content All digital assets on this website—including item copy, graphics, photos, brand logos, trademarks, interface layouts, software, and written material—belong to our store or its content partners and are governed by intellectual property laws.